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We trust you will be 100% satisfied with your purchase, however should you need to return an item, due to defect, you must contact us for a return label and return item for replacement within 30 days of the purchase date. Shipping charges are non-refundable. All returns must be accompanied by the original package and packing slip. Please include the reason for the return and be sure to insure your items for we cannot be responsible for lost or misdirected packages. If return does not include items described above, package will be sent back to you and additional shipping charges will be charged.
If a credit is due, and you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
A 20% restocking fee will apply if returning merchandise for reasons other than defect.
Gift Cards are not refundable. Please do not return items to our mailing address. Our return label must be used when returning merchandise.
Feel free to contact us at:
orders [at] daughternature.com
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